What notification and approval channels are supported?

Notification and approval channels:

• Slack — rich block-formatted messages with incident context and approval links
• Microsoft Teams — via Power Automate webhook with Adaptive Card formatting
• PagerDuty — incident creation and escalation (BYOK)
• SMS via Twilio — for critical alerts and approval notifications (BYOK)
• Dashboard — all approvals are always visible regardless of notification channel

Important design decision: notifications tell you an approval is waiting. Authorization always happens in the VixPro AI dashboard with MFA — never via a reply in Slack or a text message response. This prevents spoofed approval attacks.