Where are credentials and API keys stored?

VixPro AI uses a bring-your-own-key (BYOK) model.

What you provide:

• AI providers — Anthropic, Google, OpenAI, xAI
• Notification services — PagerDuty, Twilio
• Cloud integrations (optional) — API keys for backup monitoring and resource discovery (AWS, GCP, Azure, DigitalOcean)

VixPro AI never generates or owns these credentials on your behalf.

How they're stored:

• Azure Key Vault: customer credentials live in a dedicated secrets vault, isolated per organization and never shared across customers
• Never in the application database: the database holds operational data (incident records, task history, audit logs), not secrets
• Accessed at execution time: credentials are resolved from the vault only when your org's isolated execution environment needs them, and never written to disk

Even if the application database were compromised, there are no API keys or secrets to extract from it.